Home Business The Pros and Cons of Self-Managing Your Rental Property vs. Hiring a Property Manager

The Pros and Cons of Self-Managing Your Rental Property vs. Hiring a Property Manager

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The Pros and Cons of Using a Professional Property Manager vs. Self-Managing Your Rental Property

As an Australian landlord, deciding whether to use a professional property manager or to self-manage your rental property is a significant choice that can impact your investment’s success. Both options come with their own set of advantages and challenges. This post explores the pros and cons of each approach, ultimately leaning towards the benefits of using a professional property manager, provided they are competent and held accountable.

The Case for Professional Property Managers


1. Expertise and Experience: Professional property managers possess extensive knowledge and experience in handling all aspects of property management, from tenant screening and lease agreements to maintenance and dispute resolution. Their expertise can help ensure compliance with the Residential Tenancies Act and other regulations, reducing the risk of legal issues.

2. Time-Saving: Managing a rental property is time-consuming, particularly for landlords with multiple properties or those who have other professional commitments. A property manager takes on the day-to-day responsibilities, allowing landlords to focus on other aspects of their lives.

3. Efficient Tenant Screening: Property managers have access to advanced screening tools and databases, which help them select reliable tenants who are more likely to pay rent on time and take care of the property.

4. Regular Maintenance and Inspections: Professional managers typically schedule regular inspections and handle maintenance issues promptly, ensuring the property remains in good condition and tenants are satisfied.

5. Effective Rent Collection: Property managers implement efficient rent collection processes and follow up on late payments, reducing the likelihood of rental arrears.

6. Conflict Resolution: Property managers are skilled in handling tenant disputes and can mediate conflicts effectively, often resolving issues before they escalate to tribunal hearings.


1. Cost: Hiring a property manager involves paying management fees, which can range from 5% to 12% of the rental income. This expense might be a deterrent for some landlords, particularly those with tight budgets. That said, speak with your tax professional to understand if you’ll be able to claim these costs.

2. Finding a Competent Manager: Not all property managers provide the same level of service. Finding a reliable and competent manager who is proactive and communicates effectively can be challenging.

3. Potential for Mismanagement: If a property manager is not performing their duties effectively, it can lead to issues such as poor tenant selection, delayed maintenance, and unresolved disputes. This emphasizes the importance of holding your property manager accountable.

The Case for Self-Management


1. Cost Savings: Self-managing your rental property eliminates management fees, allowing you to retain more of your rental income.

2. Direct Control: As a self-managed landlord, you have complete control over every aspect of your property, from tenant selection and lease terms to maintenance decisions and rent collection.

3. Personalised Service: You can provide a more personalised service to your tenants, which can lead to better landlord-tenant relationships and longer tenancies.


1. Time-Consuming: Managing a rental property requires significant time and effort, from marketing the property and screening tenants to handling maintenance requests and resolving disputes. If you have more than one property to manage, this can really start to creep up.

2. Legal Knowledge Required: Self-managing landlords must be well-versed in tenancy laws and regulations to avoid legal pitfalls. This can be challenging and requires continuous learning.

3. Stress and Hassle: Dealing with tenant issues, late payments, and property maintenance can be stressful, particularly if you lack experience in property management.

Conclusion: The Balanced Approach

While self-managing a rental property can be rewarding, the challenges and time commitment involved often make it less appealing for many landlords. On the other hand, hiring a professional property manager offers numerous benefits, provided you choose a competent and proactive manager.

To maximize the advantages of using a property manager, it is crucial to:

• Conduct Thorough Research: Choose a property manager with a strong track record, positive reviews, and transparent communication practices.

• Set Clear Expectations: Clearly outline your expectations and responsibilities in the management contract.

• Regularly Review Performance: Hold your property manager accountable by regularly reviewing their performance and providing feedback.

• Stay Informed: Even with a property manager, stay informed about tenancy laws and market trends to ensure your property is managed effectively.

By selecting a great property manager and maintaining an active role in overseeing their performance, you can enjoy the benefits of professional management while protecting your investment and ensuring tenant satisfaction.

For more information on landlord advice contact us anytime:

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